One chat, both sides of the counter
Front office and back office, in the app everyone already uses.
No new app for your customers. No 12 tabs for your team. Vula sits on your own WhatsApp business number and works for both.
Front office — your customers
- Browse and order by range, colour and size, with photos.
- Pay in the chat — card, EFT or a deposit on a bigger order.
- Track it: packed, on the way, delivered.
Where's my order?
- Answers from your own info — delivery areas, hours, prices. If Vula doesn't know, it asks you instead of guessing.
Back office — you and your team
- Snap an invoice or slip; Vula files it and books it.
Got 2 bags concrete mix for R190
- Know your numbers: sales, stock, cost to make, margin.
What does a round basin cost us?
- Bank and tax: matches statements, flags VAT and SARS dates.
- Checks before it acts: anything that spends money or messages customers waits for your tap.
How it works
Three steps, and we do them with you.
No new app to install and nothing for your customers to learn.
Connect your WhatsApp number
Your own business number, your name and logo. Customers keep chatting where they already do.
Vula learns your business
From your website, price lists, documents and a short chat with you about delivery, payments and hours.
Everyone just chats
Customers order. Your team asks, snaps and approves. You see it all on your branded dashboard.
Built for your industry
One Vula, shaped to the way you work.
Pick yours. The same assistant does very different jobs for a fish shop, a basin maker and an architect.
Sell, take payment and deliver — all in the chat.
- Your catalogue on WhatsApp, by range, size and colour, with photos
- Tap-to-order, a basket, and a payment link (card or EFT)
- "Packed", "on the way" and "delivered" messages, then a rating
- Reminders for unfinished baskets and "same again?" nudges
- Picture promotions with a Shop now button
- Shopify or WooCommerce shop? Vula keeps in sync with it
Used by Off the Hook, Cape Town seafood.
Same as last week please 🙏
Done — 2 kg hake + 1 kg calamari, Saturday delivery. Tap Pay to confirm.
Paid ✅
Know what every product really costs to make.
- Recipes per product: materials, labour hours, what a batch makes
- Log a batch in one message; rejects count in the cost
- Material prices taken from your past supplier invoices
- Labour and running costs suggested from your bank statements
- Cost per unit and margin on every product
- Stock of materials and finished goods, in exact amounts
Used by SeedleMe, handmade basins and décor.
made 12 round basins, 1 reject, 6 hours
Logged. Cost per basin this batch: R343.45 — margin 42.8%. (example)
Every project's money, documents and programme in one place.
- Supplier invoices and slips filed against the right project
- Profit per project, with costs split by trade
- BOQs read in full; your own rates learned from past jobs
- Price advice for new quotes, based on what work really cost
- Programme imported from your Gantt; daily site briefs
- Bank statements matched; VAT and SARS dates flagged
Used by DIGG, architecture and interiors.
Which bills are still unpaid this week?
3 supplier bills due by Friday. Want me to list them?
A sales assistant in every rep's pocket.
- Product questions answered from the brand's own spec sheets
- Contacts and meetings logged from a quick message
- Fuel slips and expenses snapped and claimed
- Weekly call sheets sent automatically
- Brochures and spec sheets found and sent in seconds
Is this vinyl OK for a hospital ward?
Yes — it's rated for healthcare. Here's the spec sheet 📄
Bookings, quotes and getting paid, without the admin.
- Clients book, reschedule and get reminders on WhatsApp
- Quotes and invoices with your branding, sent from the chat
- Friendly reminders for unpaid invoices
- Answers to common questions from your own information
- Letters, proposals and emails drafted for you to check
Can I move my Thursday 10am?
Sure — Friday 9:00 or 11:30 are open. Which suits you?
Everything Vula does
Open what matters to you.
All of it works on WhatsApp, and all of it shows on your dashboard.
🛒Selling on WhatsAppcatalogue, orders, payments, promotions
- Catalogue in the chat — browse by range and colour, with photos and tap menus.
- Orders and payment — basket, checkout, card or EFT payment links, deposits on bigger orders.
- Order updates — packed, on the way, delivered, then a quick rating.
- Bring customers back — unfinished-basket reminders and "same again?" nudges, respecting opt-outs.
- Promotions — picture broadcasts with a Shop now button, to the customers you choose.
- Your other shops — keeps in sync with Shopify, WooCommerce and WhatsApp's own catalogue.
💬Customer serviceanswers, handover, bookings
- Answers from your own information — your website, documents and a short business profile.
- Asks you when it doesn't know — passes the question to the right person and learns the answer, with your OK.
- Voice notes — understood and answered like typed messages.
- Bookings — appointments, rescheduling and reminders.
- POPIA-minded — customers can reply STOP, and Vula honours it.
📄Documents & adminsnap, file, find
- Snap any document — invoices, quotes, slips and delivery notes are read and filed.
- Find anything — "all invoices from Build It this year", sent as a spreadsheet.
- Drafts — letters, proposals and emails written for you to check and send.
- Connected — your email inbox, Google, Microsoft and ClickUp.
💰Money & taxinvoices, bank, VAT, SARS dates
- Quotes and invoices — branded, sent from the chat, with reminders when they're late.
- Bank statements — imported and matched to invoices and bills.
- Expenses — fuel slips and claims snapped and booked.
- Profit — per project or per product, with costs split clearly.
- Tax — VAT position, tax estimates and SARS deadlines in your morning summary.
📦Stock & productioncounts, deliveries, cost to make
- Stock counts — scan barcodes with your phone's camera.
- Deliveries — book in what arrived, from a photo of the delivery note.
- Low-stock alerts and purchase orders.
- Manufacturing — recipes, batches, cost per unit and margin; prices from past invoices.
🏗️Projects & constructionBOQs, rates, programme
- Projects — every document, cost and payment on the right job.
- BOQs and rates — bills of quantities read in full; your own rates learned from your invoices.
- Price advice — what to charge, based on what similar work really cost.
- Programme and site — Gantt charts imported; daily task briefs for the team.
- Take-offs — quantities from drawings.
👥Your teamroles, reps, safe actions
- Roles and access — owner, manager, staff and sales reps each see what they need.
- Log in with WhatsApp — scan, send, approve. No passwords to forget.
- Checks before acting — anything that spends money or messages customers waits for a tap.
- Daily summaries — a morning message with what needs attention.
🎨Your brandyour name, your colours
- Your own address — yourbusiness.vula-ai.com, in your colours and logo.
- Brand from your logo — Vula suggests colours and fonts from your logo or website.
- Your website — pages and a shop you can edit by dragging and dropping.
- An app on your phone — the dashboard installs like an app, with your icon.
Your dashboard
Your brand on top. Log in with WhatsApp.
Every business gets its own address — yourbusiness.vula-ai.com — in its own colours. Scan a code, tap Approve on WhatsApp, you're in. Nothing to forget.
Orders today18
Paid15
To deliver9
Cost to make · example productR343.45
margin 42.8%
Log in with WhatsApp
Scan. Send. Approve.
Your WhatsApp number is your key. Owners get a heads-up whenever someone on the team logs in.
Pricing
One price a month. Everything in.
Every plan includes the WhatsApp assistant, your branded dashboard and set-up help. Plans differ by how many people log in.
Starter
R1,500 /month
- 2 team logins
- Everything in Vula
Most popular
Growth
R3,500 /month
- 5 team logins
- Everything in Vula
Business
R7,500 /month
- Unlimited team logins
- Everything in Vula
Your data stays yours
Every business is walled off from the others, down to the database.
POPIA-minded
Customers can opt out any time with STOP, and we honour it.
AI close to home
Where it can, the thinking runs on our own server in South Africa.
Sums done properly
Money is worked out by the system and checked, never guessed by the AI.
Start
Let's get your business on WhatsApp.
Leave your details and we'll WhatsApp you to set up a quick demo on your own products.